Menu
Cart 0

FAQ's

Where can you view your items?

Our studio is based in 9 Dunnings Bridge Road, L30 6UU.

Email us at hello@byalexmeade.co.uk to book an appointment.

What is your returns policy?

Returns:

Thanks for shopping at A.M by Alex Meade.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Unfortunately on any A.M by Alex Meade items we do not offer refunds on your items as all are Handmade to order. Although we are able to offer free alterations on any items or a credit note which is valid for 12 months from date of issue. Refunds are only offered on any of our bought in branded clothing which will be stated on the product page.

Your item must be in the original packaging when returning.

Your item needs to have the receipt or proof of purchase.

Returns Address: A.M by Alex Meade 

Rent A Space

9 Dunnings Bridge Road 

Netherton 

Liverpool

L30 6UU

Pre Orders 

Pre Orders can take up to 2 months. Items are described as pre orders in the description box. Please email for updates on pre orders.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. Please allow 3 weeks for delivery. Although this may vary in peak seasons (Please contact us for further information.)

Contact Us

If you have any questions on how to return your item to us, contact us. Unfortunately we can not be responsible for customers not reading our returns policy.